In accordance with Texas House Bill 4224 (89th Regular Session) and Section 181.105 of the Health and Safety Code, we are committed to providing transparent access to your health information and clear pathways for feedback or complaints.
1. Requesting Your Health Care Records
You have the right to access and receive copies of your health care records. To initiate a request, please email us at hello@amywine.com. We will respond to your request within 5 business days.
2. Contacting the Council
If you have questions regarding our professional licensing or regulatory standards, you may contact our governing body, the Texas Behavioral Health Executive Council, through their Contact Us webpage.
3. Filing a Consumer Complaint
If you believe your consumer rights have been violated or wish to file a formal complaint regarding our services, you may do so through the Consumer Protection webpage of the Office of the Attorney General of Texas.