I have this theory about why people enjoy Chick-fil-A so much. It isn’t the food, albeit it is tasty. It deals with the one thing I’ve never experienced in a CFA restaurant: bad customer service. I’m greeted with a smile when I walk in the door, the cashiers are always friendly, and workers even stop by my table to ask if I need a refill. I am not saying CFA is perfect in how they serve their customers, I’ve just never heard anything less than.
Unfortunately, this isn’t always the case in most service oriented professions…including mental health.
I get it. It’s probably a faux pas to bad-talk professionals in one’s own career, even if they do provide subpar service. However, not all of us are cut from the same cloth. You need to know the red flags that may mean you aren’t getting the best out of treatment. You then have the right to discuss your concerns with your therapist and even ask for a referral if you believe you could be best helped elsewhere. I should note in the mental health world, like other service oriented professions, the bad apples are few and far between.
Below is a list of red (bad) flags that make for an ineffective therapist, followed by a green (g00d) flag of an effective one.
RED FLAG: Talks a lot about themselves.
GREEN FLAG: Being fully engaged in your story and your problems
RED FLAG: Always telling you what to do.
GREEN FLAG: Empowers you by helping build your cognitive skills to make good decisions.
RED FLAG: Imposing their religious, spiritual, political, or social beliefs on you.
GREEN FLAG: Respecting your belief system.
RED FLAG: Over diagnosing.
GREEN FLAG: Having the discernment to know when a diagnosis is helpful and beneficial and when it is not (outside of insurance purposes).
RED FLAG: Feeling shame or judgement from their words or attitude.
GREEN FLAG: Being fully accepted and respected simply for being a human being
RED FLAG: Being overly sensitive or unresponsive to criticism or feedback
GREEN FLAG: Being open to hearing your concerns and seeking understanding
OTHER RED FLAGS: Inappropriate touching, on their phone during your session, cutting your time short, frequently checking the time, forgetting your name or details from previous visits, or asking to hang out outside of your sessions.
If you currently see a therapist outside of Amy Wine Counseling Center who exhibits some of the red flags above, don’t hesitate to discuss this with them. The majority of counselors out there want the best for you and will actually appreciate you voicing your concerns. I can say with confidence you’ll find high quality mental health professionals who enjoy what they do and will work hard to provide you the best service possible at Amy Wine Counseling Center.